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IT Support Clerk

Favor TechConsulting, LLC (FTC) is seeking a talented IT Support Clerk.

Military Veterans are highly encouraged to apply


Essential Job Functions & Responsibilities

  • Develops and maintains Information Technology Department documentation for all aspects of operations and administration in compliance with applicable standards and policies
  • Provides full administrative support for the Information Technology Department to include preparation of minutes and organizing documentation
  • Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action
  • Maximizes use of hardware and software by training users; interpreting instructions; answering questions
  • Maintains system capability by testing computer components
  • Prepares reference for users by writing operating instructions
  • Maintains historical records by documenting hardware and software changes and revisions
  • Maintains client confidence and protects operations by keeping information confidential
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
  • Contributes to team effort by accomplishing related results as needed


Required Minimum Qualification

  • Bachelor’s degree in Computer Science, Engineering or equivalent
  • Secret clearance or higher
  • IAT Level II certification or ability to obtain within 6 months of start date
  • 2+ years of IT System Management experience
  • 2+ Knowledge and applied experience of data communications equipment and network design
  • Experienced working with diversified constituents; ability to communicate with the audience
  • 5+ Knowledge of operations theory to design, implement, and maintain automated information exchange networks and to develop long range strategic Automated Data Processing plans and recommendations
  • Comprehensive knowledge and applied experience in the field of automated database management
  • Ability to work in fast-paced, collaborative distributed environment


In addition, U.S Citizenship is required. Applicants selected will be subject to a government security

investigation and must meet eligibility requirements for access to classified information and be able to

obtain a government-granted security clearance. Individuals may also be subject to a background

investigation including, but not limited to criminal history, employment and education verification, drug

testing, and creditworthiness.


Favor TechConsulting is an Equal Opportunity Employer. Qualified applicants will receive consideration

for employment without regard to race, color, religion, sex, age, national origin, marital status, disability,

veteran status, sexual orientation, or genetic information.

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